Neither Line Routing Systems or Higgins International assumes any responsibility for the accuracy or content of these pages. Command Communications is no longer in business since and does not support its products anymore. The phone numbers, contact information, or warranties for Command Communications no longer are accurate. Line Routing Systems has purchased the exclusive rights to sell and build on Command Commununications technology. Feel free to call toll free at for assistance or with replacing your comswitch with a superior product for your particular application.
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Neither Line Routing Systems or Higgins International assumes any responsibility for the accuracy or content of these pages. Command Communications is no longer in business since and does not support its products anymore.
The phone numbers, contact information, or warranties for Command Communications no longer are accurate. Line Routing Systems has purchased the exclusive rights to sell and build on Command Commununications technology. Feel free to call toll free at for assistance or with replacing your comswitch with a superior product for your particular application. Line Routing Systems is the only company that provides limited support for Command Communications discontinued products.
Customer Service E-mail: ccitech commandcom. This guide is designed to introduce you to the various installation and operational procedures for using the ComSwitch CS Please read through this guide and select the installation procedures appropriate for your specific application before attempting to connect or operate the CS Call Waiting: Fax machine and modem transmissions could be disrupted by the call waiting beep tone.
We recommend that you disconnect service for Call Forwarding. Thank you for purchasing the CS Data communications is becoming increasingly popular, and the CS allows you to take advantage of this technology. The CS is a state-of-the-art Telephone Line Sharing device which eliminates the extra dedicated telephone lines used to operate a fax, modem, or other telephone device.
When you open the CS box for the first time, inspect the contents. In the box you should find the following items:. The CS is a single line device that can be installed on any type of modular system that consists of one or more lines, with one or more phones. A modular system consists of phone cables that can be connected and disconnected from a telephone device. The CS can be placed on either a flat surface, or mounted on a wall with the connected telephone line cords above or below the unit.
To mount on a wall, follow these steps:. Mark the positions for 2 mounting screws not supplied on the wall. Drill the 2 holes, then thread the screws into the wall.
Do not over tighten the screws. Align the keyholes on the back of the CS with the 2 screws, then push in and press down to secure it to the wall. You can place the telephone line cords through the line guides on the back of the CS to reduce tangling. This section explains how to install the CS in most phone configurations that appear in a home or office.
You can install the CS into one of the following phone configurations:. Installation procedures for each of these configurations are provided in the following sections. To perform the installation procedures in the following sections, you may need the following equipment:.
You need additional telephone cables for as many pieces of equipment as you intend to connect to the CS If the equipment manufacturer does not provide the required cables, you can purchase them at a consumer electronics store. While the connections to the telephone wall jack may be different for other types of phone systems, the connections to the CS remain the same for all phone configurations.
Plug the other end of the modular line cord into the telephone wall jack. Plug the adapter into a standard AC outlet. To connect an answering machine, plug one end of a modular line cord into the TAD port on the CS To disable this feature, connect your answering machine to the PHONE port of the CS and connect your phone to the answering machine.
You can install the CS in a phone configuration with multiple single-line phones by adding the CS on a single extension. If the CS is installed as an extension, choose the extension where the unit will be located and follow the procedures listed above.
Two 8K In-Line Microfilter phone filters are required - available from most consumer electronics stores. Connect your filters as shown below:. In this section, there are special operating notes you should read before operating the CS The section following these operating notes provides an overview of the CS standard operations and instructions for answering and transferring your incoming calls.
Before operating the CS , be sure that you understand the following information concerning the telephone equipment that is used with the CS This tone is a distinct beep that repeats every three 3 seconds.
Once a fax has dialed the destination fax number, it generates this tone while waiting for the receiving fax to answer. Not all faxes transmit this tone when they place a call. Most, but not all faxes produce this tone through their auto-dial feature, speed-dial memory position, or by the operator pressing the fax machine's start button after the number is dialed.
For best results, callers should have your fax number programmed into their fax machine's "speed-dial" memory. If you or your answering machine answer the call before this transfer occurs, the CS listens for the following signals:. You can also manually reset the CS to 6 rings by performing any of the following steps:. Lift the receiver of any phone device on the line connected to the CS and hang it up.
Place an outbound call from any phone connected on the line connected to the CS You can then conduct the call normally, for as long as you like. If, after answering a call, you hear silence on the line, the call is likely coming from a fax that does not produce a CNG tone. In either case, you must remain on the line until your fax or computer modem answers. If your answering machine answers a call from the TAD port, the caller can perform the following tasks:. We recommend that you use your answering machine announcement message to provide callers with instructions for transferring their calls.
Following is a sample announcement message that you may wish to use:. If you wish to send a fax, press 99 on your tone phone, or leave a message at the tone. To accommodate these timing parameters, your outgoing message should be no less than 10 seconds, and no longer than 15 seconds in length.
To disable the CS and retrieve your answering machine messages, follow these steps:. Dial your phone number and wait for the answering machine to answer the call. After retrieving your messages, hang up. The CS resets for the next call. Troubleshooting return to top. When a device connected to one of these ports answers a call, the CS then listens for fax tones to transfer the call.
If you answer a call and hear a fax tone, keep the phone off-hook until your fax answers and then hang up. Why can't I receive faxes when I'm away from the CS ? When an answering machine is connected to the CS Make sure you left 4 seconds of recorded silence before recording the outgoing message you use on your answering machine.
Some fax machines do not produce fax tones, therefore, when you receive this type of call, press 99 on your tone phone, and then hang up. Why don't fax calls transfer to the fax when my answering machine answers a call? You may not have the 4 second silence at the beginning of your answering machine announcement message.
If you do, contact Customer Service for more information. Check your power connection. If power is connected properly, make sure that you are using a 12 volt AC power adapter. I don't have dial tone with the phone s connected to the CS , what should I do? Check all of the phone line connections and repair or replace any damaged cables.
WARRANTY DURATION: This warranty shall terminate and be of no further effect two years after the date of original purchase of the Product or at the time the Product is A damaged or not maintained as reasonable and necessary, B modified, C improperly installed, D repaired by someone other than the warrantor for defect or malfunction covered by this warranty, E used in a manner or purpose for which the Product was not intended, F damaged by an act of God such as a lightning strike , or G sold by the original purchaser.
STATEMENT OF REMEDY: In the event the product does not conform to this warranty at any time that this warranty is in effect, the warrantor shall repair the defect, return it to you without charge for parts, service, or any other costs incurred by the warrantor or its representative in connection with the performance with this warranty. This warranty does not cover or provide for the reimbursement or payment of incidental or consequential damages.
Some states do not allow this exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you. Pack the CS in the original carton or equivalent. Enclose a copy of the bill of sale or other documentation showing original purchase date. Contact the dealer where you purchased the CS , or call one of the service centers listed below to obtain a return material authorization number RMA.
Mail the above prepaid and insured to the warrantor at:. Command Communications, Inc. Cardinal Communications, Ltd. Please retain proof of purchases to establish date of original purchase. Your warranty starts with the date of original purchase. Though every effort has been made to ensure accuracy, these instructions may include technical or typographical errors.
Content of these instructions may be changed from time to time due to product improvement. These changes will be incorporated in new editions of these instructions. We disclaim liability for any changes, errors, or omissions. Modifications may have been made to products in order to function in certain locations. Therefore, it is best to purchase our products in the country in which it will be used.
If this product is purchased outside the U. If you send the product directly to Command Communications for repair, you will be responsible to pay all freight, handling, and Custom charges both ways. It meets FCC requirements and may be connected directly to your telephone line.
COMSWITCH 3500 3 PORT PHONE/FAX MODEM LINE SHARING DEVICE Specs & Prices
The Comswitch was introduced in This was exactly like the ComShare It was eventually discontinued due to the fact a ComShare could be configured to be functionally equivalent. Feel free to call toll free at for assistance in replacing your comswitch or finding a superior product for your particular application. More information and more specific products are available at faxswitch. Command Communications Comswitch is a 3 port distinctive ring modem or fax switch.
ComSwitch 3500 Telephone Line Management System
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Command Communications 3-Port Phone/Fax Modem Line Sharing Device 3500 Comswitch
The lowest-priced brand-new, unused, unopened, undamaged item in its original packaging where packaging is applicable. Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag. See details for additional description. Skip to main content.
Command Communications Com (CS3500) 4-Ports External Switch